Debt Collection

Our collection service provides an effective and consultative debt recovery programme. You’ll be assigned a professional debt collection officer who will work personally with you to recover outstanding debts.

Your collection officer will:Collection Officer

  • Liaise with you and the debtor
  • Keep you informed of progress
  • Help assess the next course of action
  • Answer your questions regarding your account and processes used
  • Tenaciously pursue full payment of your debts


This will be achieved through:

  • Letters
  • Phone calls
  • Personal visits
  • Litigation
  • Repossessing goods
  • Tracing

 

The Debtworks approach is driven by a desire to rebuild your relationship with your customers. As such, we endeavour to reduce and resolve potential economic and legal risks involved with a debt. Debtworks aims to obtain:

  • Full debt repayment OR
  • A repayment programme that’s acceptable to you OR
  • Security in the form of chattels, caveat, mortgage, debenture or guarantee